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Privacy Policy

WELCOME!

We appreciate that you value your privacy. We truly understand this, as we place your privacy as our number one priority. Therefore, we have included this privacy notice so that you can understand the approach we take to process your information when you use our website www.motivatedacademic.com, which is administered by Magda Hanak.

This is the privacy notice of Motivated Academic, which is a brand of Magda Hanak Creative Design, a sole trade business registered in the UK. In this document, “we”, “our”, or “us” refer to the team of Motivated Academic. Our registered office is at International House, 12 Constance Street, London E16 2DQ, United Kingdom.

We understand that going through the entire privacy notice may be a cumbersome and time-consuming task. Therefore, to make sure you spend your time productively, probably on writing exciting articles, we have prepared a short version of this privacy notice that includes the key information on your data protection.

SUMMARY

  1. By creating a user account, placing an order, submitting a complaint, withdrawing from the contract, adding a comment, subscribing to the newsletter, subscribing to the webinar or simply contacting us, you provide us with your personal data. We guarantee that your data will remain confidential, secure and will not be disclosed to any third parties without your consent.
    I entrust the processing of personal data only to verified and trusted entities providing services related solely to the processing of personal data.
  2. We use Google Analytics analytical tools that collect information about your visits to the site, such as the subpages you viewed, the time you spent on the page, or the transitions between the individual subpages. For this purpose, Google LLC cookies for the Google Analytics service are used. As part of Google Analytics, we collect demographic and interest data. As part of cookie settings, you can decide whether you consent to the collection of such data about you or not.
  3. We use marketing tools such as Facebook Pixel to target personalized ads on Facebook. This involves the use of Facebook cookies. As part of cookie settings, you can decide whether you consent to my use of Facebook Pixel in your case or not. I also use the Jetpack comments system, which involves the use of cookies for this tool.
  4. We provide the opportunity to use social features such as sharing content on social networking sites and subscribing to a social profile. Using these functions may involve the use of cookies from social network administrators such as Facebook, Instagram, YouTube, Twitter, Pinterest, LinkedIn.
  5. We use our own cookies for the proper functioning of the website.

If the above information is not enough for you, below you will find further details.

INTRODUCTION

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

1. ABOUT THIS POLICY

We appreciate your interest in our services and your visit to this website (www.motivatedacademic.com). Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information.

This policy sets out how we handle your personal information, including when and why it is collected, used, disclosed and how it is kept secure.

You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint.

This policy may change, so please check this page from time to time to ensure that you’re happy with any changes. Please see further Changes to this policy in Section 11.

This policy was last updated on 28th March 2020.

2. WHO WE ARE

Magda Hanak Creative Design is a ‘controller’ of your personal information and will be the company that you are interacting with, or with whom your information has been shared. A ‘controller’ is a company that decides why and how your personal information is processed.

Where this policy refers to “we”, “our” or “us” below, unless it mentions otherwise, it is referring to Magda Hanak Creative Design, that is the controller of your personal information.

3. HOW AND WHAT PERSONAL INFORMATION WE COLLECT

We may collect and process the following personal information about you.

Personal information you give to us: This is information about you that you give to us by entering information via our website, App or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. The information you give to us may include your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our services.

If you communicate with us, we may process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website.

We will process that information so we can correspond with you and keep records of such correspondence. The reason we are processing this data is to ensure the proper administration of our business our “legitimate interest”.

Registration Information: Information you provide when you register to use our website, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number.

We will process this data so we can deal with your registration, or other communications or applications, or to address your query or concern. The reason we process this data is to ensure the proper administration of your registration and our business.

Notification Data: Where you have purchased products/services from us, or where you subscribe to receive our email notifications and/or newsletters, we will process your data so that we can send such products/services/email notifications an/or newsletters to you. If you prefer not to receive such communications please click here to unsubscribe.

Transaction Data: If you purchase products and/or services from us through our website, you will need to provide certain information to us so that we can supply those products/services to you. The information you supply to us may include your name, your contact details, your card details and other information relevant to your transaction

We will process that data in order to perform our contract with you and to fulfil the transaction. This is also our reason for processing the data (our legitimate interest). At the point of payment, you are transferred to a secure page on the website of PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Personal information we collect about you: We may automatically collect the following personal information: our web servers store as standard details of your browser and operating system, the website from which you visit our website, the pages that you visit on our website, the date of your visit, and, for security reasons, e.g. to identify attacks on our website, the Internet protocol (IP) address assigned to you by your internet service. We collect some of this information using cookies – please see Cookies in Section 9.2 for further information. We may also collect any personal information which you allow to be shared that is part of your public profile on a third party social network.

Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include third party credit reference companies; the personal information received is as described in the paragraphs above.

Please see further How we use your personal information (Section 4) for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. The remaining provisions of this policy also apply to any personal information we obtain from these sources.

4 HOW WE USE YOUR PERSONAL INFORMATION

Your personal data will not be transferred outside of the UK or the EEA.

4.1 Where you have provided CONSENT

We may use and process your personal information where you have consented for us to do so for the following purposes:

  • to supply service, products, proposals, brochures and other material you have specifically requested from us;
  • to contact you via email, text message, post or telephone with marketing information about our services (see Marketing section below for further details);
  • to share your personal information with sub-contractors and our recommended third-party partners for them to contact you with proposals and/or marketing information about their products and services. Please see the Marketing section below in this policy to find out more about these third parties; and

4.2 You may withdraw your consent for us to use your information in any of these ways at anytime. Please see Withdrawing your consent in Section 8.4 for further details.

4.3 Where required to perform a CONTRACT with you

We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including for the following purposes:

  • to provide mentoring and coaching service that you requested;
  • to provide products that you requested; and
  • to develop and provide bespoke products and/or services that you requested.

4.4 Where required to comply with our LEGAL OBLIGATIONS

We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you.

4.5 Where there is a LEGITIMATE INTEREST

We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes:

  • for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience;
  • for market research in order to continually improve our services that we deliver to you;
  • to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes;
  • for marketing activities (other than where we rely on your consent) e.g. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms;
  • for the prevention of fraud and other criminal activities;
  • to correspond and communicate with you;
  • to create a better understanding of you as a customer or visitor; and
  • for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access;
  • to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request);
  • for the purposes of corporate restructure or reorganisation or sale of our business or assets;
  • for efficiency, accuracy or other improvements of our databases and systems e.g. by combining systems or consolidating records we or our group companies hold about you;
  • to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and
  • for general administration including managing your queries, complaints, or claims, and to send messages to you.

5 OTHERS WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL INFORMATION

5.1 Company employees

Although we do not currently employ anyone and run the business on the sole trade basis, this may change as we grow. Therefore, our employers may use your personal information in the ways set out in How we use your personal information (Section 4), in connection with products and services, for example mentoring and coaching service or productivity and time management products.

5.2 Our suppliers and service providers

We may disclose your information to our third party service providers, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.

Our current supplier and service providers include:

  • AttHost Sp. z o.o. – website hosting and email services.
  • Google LLC – to use Google Analytics;
  • Facebook Inc. – to host a fanpage Motivated Academic, answer your queries sent via Messenger or via the fanpage , as well as in private messages, in order to interact with the community using the fanpage,

5.3 Third parties who provide products and services

We work closely with various third parties to bring you a range of services which are complementary to ours. When you enquire about one or more of these services through us (e.g. via our websites), the relevant third party may use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them.

These third party product providers may share your information with us which we will use in accordance with this policy. In some cases, they will be acting as a controller of your information and therefore we advise you to read their privacy policy.

5.4 Other ways we may share your personal information

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation.

We may also transfer your personal information if we’re under a duty to disclose or share it in order to comply with any legal obligation (e.g. by sharing your personal information with the Police), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our customers.

However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected.

6 WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA

We do not transfer personal data to countries outside the European Economic Area (EEA).

7 HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We do not retain personal information in an identifiable format for longer than is necessary.

We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in ‘How we use your personal information’ in Section 4.

The only exceptions to this are where:

  • the law requires us to hold your personal information for a longer period, or delete it sooner;
  • you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section 7, or because we are required under the law (see further Erasing your personal information or restricting its processing in Section 8.6);
  • and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place.

8 YOUR RIGHTS

8.1 Your ‘data subject’ rights

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request.

8.2 Accessing your personal information

You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

8.3 Correcting and updating your personal information

The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you.

In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy.

8.4 Withdrawing your consent

Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.

8.5 Objecting to our use of your personal information and automated decisions made about you

Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information (Section 4), you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise, we will provide you with our justification as to why we need to continue using your data.

You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our unsubscribe tool.

You may also contest a decision made about you based on automated processing by contacting the data protection department.

8.6 Erasing your personal information or restricting its processing

In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.

You may also ask us to restrict processing your personal information in the following situations:

  • where you believe it is unlawful for us to do so,
  • you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.

In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.

8.7 Transferring your personal information in a structured data file

Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file.

You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

8.8 Complaining to the UK data protection regulator

You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information.

Please visit the ICO’s website for further details.

9 SECURITY / COOKIES / LINKS / SOCIAL PLUGINS

9.1 Security measures we put in place to protect your personal information

Magda Hanak Creative Design uses technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Our security measures are continually improved in line with technological developments.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk.

Where we have given (or where you have chosen) a password which enables you to access sections on our website, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.

9.2 Use of ‘cookies’

‘Cookies’ are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit.

Deleting cookies

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

  • Open ‘Windows Explorer’
  • Click on the ‘Search’ button on the tool bar
  • Type “cookie” into the search box for ‘Folders and Files’
  • Select ‘My Computer’ in the ‘Look In’ box
  • Click ‘Search Now’
  • Double click on the folders that are found
  • ‘Select’ any cookie file
  • Hit the ‘Delete’ button on your keyboard
  • If you are not using Microsoft Windows Explorer, then you should select “cookies” in the “Help” function for information on where to find your cookie folder.

You can find our detailed Cookies Policy here.

9.3 Links to other websites

Our website may contain links to other websites run by other organisations which we do not control. This policy does not apply to those other websites and Apps‚ so we encourage you to read their privacy statements. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.

9.4 Social plugins

We use so-called social plugins (buttons) of social networks such as Facebook, LinkedIn, Reddit, Pinterest, WhatsApp and Twitter within our website. When you visit our website these buttons are clearly shown but without your intervention (click or tap) they will not send any data to the respective social networks. Please see Cookies in Section 9.2 for further details regarding our use of cookies.

After their activation i.e. click or tap on respective Logo, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website. If you are logged on to a social network, the network can assign your visit to the website to your user account. A social network cannot assign a visit to websites operated by our other group companies unless and until you activate the respective logo/button there as well.

If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.

10 MARKETING

We may collect your preferences to send you marketing information directly from us by email (where applicable) including:

  • if you have signed up on our website
  • if you are one of our clients
  • If you request information on our services

We will only do so if you have consented to contact or receiving such marketing information directly from us.

If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties via your preferred communication methods indicated by you.

From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.

You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this.

11 CHANGES TO THIS POLICY

We may review this policy from time to time without notice. We recommend you regularly check for changes and review this policy when you visit our website. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services.

12 YOUR RIGHT TO COMPLAIN

If you wish to discuss your personal data or lodge a concern about the way in which it is handled, please use the following details:

Data Controller
Magda Hanak Creative Design
International House,
12 Constance Street
London
E16 2DQ
United Kingdom

Email: [email protected]

13 YOUR RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY

If you are unhappy with our response, you have the right to complain to the Supervisory Authority, the details of which are below:

Supervisory Authority: Information Commissioner’s Office (ICO) Website: https://ico.org.uk/concerns/